How SF Express Reimagined IT Operations: From Silos to DevOps Automation
This article chronicles SF Express’s journey of transforming its IT operations department—from a fragmented, silo‑based structure to a streamlined, DevOps‑driven organization—highlighting the challenges of excessive processes, the five “sins” of traditional ops, the strategic initiatives undertaken, and the lessons learned for achieving efficient, automated, and self‑service infrastructure management.