How Tencent’s LLM Powers Content Creation, Smart Service, and Game NPCs
This article examines Tencent’s large language model deployments across content generation, intelligent customer service, and game role‑playing, and explains the underlying technologies—Supervised Fine‑Tuning, Retrieval‑Augmented Generation, and Agent systems—highlighting how they enhance performance, explainability, and multi‑step reasoning in real‑world business scenarios.
