From High‑Scoring Agent to Reliable Employee: What Gaps Remain in Production?
The article examines how AI agent benchmarks, once focused on single‑answer quality, now emphasize task completion, tool use, and state maintenance, yet still miss critical production concerns such as pre‑deployment evaluation, runtime observability, safety, cost efficiency, and organizational metrics, as highlighted by reports from Galileo, Datadog, and Harness.io.
