58 Tech
Aug 3, 2020 · Artificial Intelligence
Intelligent Voice Quality Inspection System Architecture and Implementation at 58.com
The article details the design and deployment of an AI-powered intelligent voice quality inspection system at 58.com, covering its overall architecture, speech recognition, role identification, tag detection, rechecking platform, and backend infrastructure, and demonstrates its impact on call‑center efficiency and service quality.
AIbackend architecturedeep learning
0 likes · 12 min read