Ctrip Technology
Aug 26, 2021 · Artificial Intelligence
Applying Snorkel Weak Supervision to Automate Event Summaries in Ctrip Customer Service
The article explains how Ctrip’s hotel customer‑service team uses the Snorkel weak‑supervision framework to generate large‑scale labeled data for training models that automatically produce structured event summaries, detailing the workflow, labeling functions, generative and discriminative model training, and performance improvements.
Labeling FunctionsNLPSnorkel
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