Ctrip Technology
Aug 6, 2020 · Operations
Performance Testing of Ctrip Call Center Telephony System Using SIPp
This article describes how Ctrip’s senior test engineer designed and executed SIP‑based load‑testing scenarios with SIPp to evaluate the call‑center system’s capacity, concurrency limits, IVR/PBX overflow handling, and geographic routing accuracy during peak travel periods.
CtripPerformance TestingSIPp
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