JD Retail Technology

Nov 19, 2019 · Industry Insights

How JD Retail’s Tech-Driven Strategies Redefine Modern E‑Commerce

JD Retail’s CEO Xu Lei outlined the company’s technology‑driven retail roadmap, highlighting the mature C2M model, real‑time price health management powered by big data and AI, an intelligent fulfillment brain enabling 15‑minute deliveries, and AI‑enhanced customer service, all backed by massive R&D investment.