JD Retail Technology
Aug 4, 2021 · Artificial Intelligence
Quality Control for Online Medical Consultations Using NLP and Knowledge Graphs at JD Health
This article describes how JD Health’s platform product team applies natural language processing, knowledge graphs, and AI-driven quality control to address industry pain points in online medical consultations, detailing the workflow, technical modules, current results, and future directions for comprehensive tele‑health assurance.
AIKnowledge Graphmedical QA
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