Ctrip Technology
Aug 13, 2020 · Product Management
Design Evolution of Ctrip Flight Assistant: From 1.0 to 3.0
The article details Ctrip’s Flight Assistant redesign journey, outlining the transition from the 1.0 era’s separate flight‑dynamic and flight‑assistant lines through the integrated 2.0 version to the intelligent, user‑centric 3.0 version, and explains the design strategies, GUCDR model, and three key “secrets” employed to improve usability and information overload.
CtripFlight AssistantProduct Redesign
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