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DevOps

Dec 15, 2021 · R&D Management

Using Metrics Wisely in Software Development: Avoiding Counterproductive Behaviors and Driving Real Improvement

The article explains how managers' love of metrics can unintentionally promote harmful behaviors in software teams, illustrates the problem with real-world stories, and provides practical guidelines—linking metrics to goals, tracking trends, using shorter cycles, and adapting metrics—to ensure they support, rather than hinder, the delivery of valuable software.