Architects Research Society
Jan 1, 2023 · Fundamentals
Mapping Business Capabilities and Functions for Digital Customer Intimacy
The article explains how ArchiSurance visualizes new digital‑customer‑intimacy capabilities, distinguishes business capabilities from functions, and shows how resources and architectural models can be aligned to support data‑driven insurance initiatives within an enterprise‑architecture framework.
Business CapabilitiesData‑Driven Insurancedigital transformation
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