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context modeling

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58 Tech
58 Tech
Jan 29, 2021 · Artificial Intelligence

Optimization Practices for Business Opportunity Slot Recognition in 58.com Intelligent Customer Service

This article details the background, challenges, architecture, model selection, and future directions of the business‑opportunity slot recognition module used in 58.com’s intelligent customer service, highlighting how regex‑model fusion and IDCNN‑CRF improve entity extraction for phone, WeChat, address, and time slots.

BERTCRFIDCNN
0 likes · 11 min read
Optimization Practices for Business Opportunity Slot Recognition in 58.com Intelligent Customer Service
Ctrip Technology
Ctrip Technology
Jun 4, 2020 · Artificial Intelligence

Semantic Matching Models for Travel QA: Deep Learning Techniques, Interaction Models, and Transfer Learning

This article reviews the evolution of semantic matching models for travel question‑answering, covering traditional keyword and probabilistic methods, deep‑learning encoders such as LSTM, CNN, and Transformer, interaction‑based architectures like MatchPyramid and hCNN, as well as transfer‑learning and multilingual extensions to improve practical deployment.

Natural Language Processingcontext modelingdeep learning
0 likes · 21 min read
Semantic Matching Models for Travel QA: Deep Learning Techniques, Interaction Models, and Transfer Learning