What Is AIOps? Inside the First Certified AIOps System & Tool Evaluations

Intelligent Operations (AIOps) applies artificial‑intelligence techniques such as machine learning and data science to IT operations problems, enhancing and partially replacing core IT‑ops functions. Gartner describes AIOps as a loosely coupled, scalable approach that extracts and analyzes ever‑growing volumes, varieties, and velocities of IT data to support IT operations management products.

With emerging technologies, AIOps is becoming a future trend and represents a high‑level implementation of enterprise‑grade DevOps on the operations side.

On 22 October 2021, the DevOps International Summit (DOIS) was held in Beijing, showcasing practice cases and tools from leading internet companies, overseas firms, and top‑tier enterprises across finance, telecommunications, and other sectors.

At the summit, the China Academy of Information and Communications Technology (CAICT) officially released the first batch of trial evaluation results for the Intelligent Operations AIOps System and Tool Technical Requirements .

Evaluation Unit: China Academy of Information and Communications Technology

AIOps System and Tool Technical Requirements – Anomaly Detection Module: Huatai Securities Co., Ltd. – Huatai AIOps Intelligent Operations Platform (Comprehensive); China Mobile Zhejiang – Fault Center (Comprehensive)

AIOps System and Tool Technical Requirements – Alarm Convergence Module: China Mobile Zhejiang – Fault Center (Comprehensive); Shanghai Qichuang Information Technology Co., Ltd. – Qichuang Sherlock AIOps Smart Operations Platform (Comprehensive)

AIOps System and Tool Technical Requirements – Root Cause Analysis Module: China Mobile Guangdong – “AI + Knowledge Experience” Dual‑Mode Intelligent Fault Diagnosis Platform (Comprehensive); Beijing Xijun Data Technology Co., Ltd. – Xijun Data Intelligent Operations Platform MC‑Stack (Comprehensive)

The Intelligent Operations AIOps Capability Maturity Model series of standards is led by CAICT together with the Cloud Computing Open Source Industry Alliance, the Efficient Operations Community, BATJ, and major financial and telecom enterprises. It is the first domestic and international standard for intelligent operations (AIOps) and has been successfully approved by ITU‑T Study Group 13.

Based on the second part of the model, the first trial evaluation has opened the quality portion of four modules: anomaly detection, fault prediction, alarm convergence, and root cause analysis. Enterprises may participate in any or all of these modules according to their needs.

For inquiries about AIOps system and tool capability maturity assessments, please contact:

CAICT – Shang Mengchen (WeChat: @尚梦宸) – Phone: 132 6108 1232 – Email: [email protected]

Efficient Operations Community – Dong Hui (WeChat: @东辉) – Phone: 185 1511 5139 (WeChat) – Email: [email protected]