How Shandong City Commercial Bank Alliance Earned Leading DevOps Dual‑Certification

Background

On May 29, 2024, China’s Central Cyberspace Administration, the State Administration for Market Regulation, and the Ministry of Industry and Information Technology issued the Information Standard Construction Action Plan (2024‑2027) , emphasizing the internationalization of information standards and active participation in ISO, IEC, ITU and other global standard bodies.

DevOps Dual‑Certification Initiative

The China Academy of Information and Communications Technology (CAICT) introduced a synchronized assessment based on the ITU DevOps international standard and the domestic DevOps standard, enabling mutual recognition of certifications. This assessment aligns with the national plan to promote international‑domestic standard coordination.

Case Study: Shandong City Commercial Bank Alliance

At the 23rd GOPS Global Operations Conference and XOps Innovation Summit in Beijing on June 28, 2024, CAICT announced the dual‑certification results for the "Personal Mobile Banking System – User and Transfer Module" of the Shandong City Commercial Bank Alliance.

Interview with Zhang Rongliang (Technical Management Director)

Company Overview: Established in 2008, the Alliance provides technology services to small‑ and medium‑size banks, offering core banking, internet finance, big‑data services, risk control, and more. It supports 67 member banks with assets exceeding 4 trillion CNY and holds multiple certifications including CMMI 2.0 Level 3 and DCMM Level 4.

Project Details: The Personal Mobile Banking System V6.0, launched in August 2021, serves over 22 million online users. Built on a micro‑service, distributed architecture, it aims for security, usability, personalization, and agility.

Motivation for Assessment: To benchmark against global DevOps best practices, improve delivery efficiency, product quality, and foster internal continuous‑improvement culture.

Key Gains: Optimized end‑to‑end delivery, enhanced product quality, faster releases, improved toolchain support, and stronger cross‑department collaboration, driving digital transformation.

Interview with Ma Ming (Mobile Finance Director)

Project Architecture: The system integrates distributed computing, big data, AI, and low‑code platforms (EAP, EHAP, EMAP) to deliver a full‑scene electronic banking experience.

Assessment Outcomes: Achieved Continuous Delivery Level 3, demonstrating high‑efficiency, reliable, and rapid software delivery capabilities.

Performance Metrics: Unit test coverage reached 50%; build frequency moved from daily to on‑demand; pipeline failure resolution time reduced to under 3 hours; production deployment time cut from 4 hours to 2 hours.

International Standard Details

The ITU‑DevOps international standard (ITU‑T Y.3525) was established in 2018, with participation from over 20 countries. It defines requirements for cloud service development and operation management.

Domestic DevOps Standard

The domestic "Research and Development Operations Integration (DevOps) Capability Maturity Model" was authored by CAICT in collaboration with leading internet and telecom enterprises, and has been adopted by many financial and communication firms.

Contact for Assessment

For inquiries about DevOps standard assessments, contact CAICT representatives (email and phone details omitted for brevity).