How China’s Telecom Giants Accelerate IT Efficiency with DevOps Maturity Assessments
In the context of digital transformation, six leading Chinese telecom operators applied the CAICT DevOps Capability Maturity Model to evaluate dozens of projects, achieving significant improvements in continuous delivery, technical operations, security, and AIOps, providing valuable references for the industry.
Overview of the DevOps Capability Maturity Model
The Research and Development Operations Integration (DevOps) Capability Maturity Model was led by the China Academy of Information and Communications Technology (CAICT) together with industry partners. It is the first domestic and international DevOps standard, recognized by the Ministry of Industry and Information Technology and adopted by many financial, telecom, and internet enterprises.
Participating Telecom Companies
Six telecom operators – China Mobile, China Telecom, China Unicom, ZTE, Huawei, and China Tower – have taken part in the assessment, covering a total of 38 evaluation items.
Continuous Delivery (Standard 3) Highlights
Zhejiang Mobile showcased the OSS 4.0 Capability Centralized Performance Center, emphasizing data unification, capability sinking, and open architecture to support rapid, reliable service delivery.
Beijing Mobile presented two projects: an e‑commerce system built on the AiDo platform and a centralized performance management system based on micro‑service decoupling and containerization, both achieving higher development efficiency and delivery quality.
Jiangsu Mobile reported a 45% reduction in delivery cycle, 50% shorter change lead time, and 100% automated test coverage after passing the Continuous Delivery Level 3 assessment.
Technical Operations (Standard 4) Highlights
Beijing Mobile described its SRE transformation, establishing a four‑dimensional framework (technical guarantee, disaster recovery, intelligent operation, business operation) and achieving a 77% drop in incident count and a 54% reduction in incident duration.
Security and Risk Management (Standard 6) Highlights
Inner Mongolia Mobile introduced the 4A System, a unified security access and control platform that integrates account, authentication, authorization, and audit management across three domains, embedding DevSecOps practices throughout the software lifecycle.
System and Tools (Standard 8) Highlights
Zhejiang Mobile built the Fengyun Energy Efficiency Platform, a toolchain that aligns with internal architecture governance, automates configuration injection, and supports one‑click deployment.
China Telecom Integration presented the Biyi Collaborative Development Platform, integrating Jenkins, Nexus, Harbor, SonarQube, and customizations for visual pipeline editing and full‑life‑cycle management.
AIOps General Capability
Four enterprises have passed three AIOps general capability assessments, covering anomaly detection, alarm convergence, and root‑cause analysis, demonstrating advanced intelligent operation capabilities.
Contact Information
For DevOps standard assessment inquiries, contact CAICT representatives Liu Kailing (phone 156 5078 6171, email [email protected]) and Bai Hanxiong (phone 159 1076 9206, email [email protected]). For AIOps assessment, contact Bai Lu (phone 178 6309 7758, email [email protected]) and Shang Mengchen (phone 132 6108 1232, email [email protected]).
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