得物 FinOps Practice: Cloud Cost Management and Optimization

FinOps combines finance and DevOps to manage cloud costs through collaboration between engineering, finance, technology, and business teams. The FinOps Foundation defines a maturity model of “crawl, walk, run” stages focusing on visibility, optimization, and continuous improvement.

得物 began its FinOps journey in 2021, building a cost center platform for multi‑cloud cost allocation, forecasting, and budgeting. Early efforts focused on cost showback, department‑level allocation, and predictive budgeting, achieving over ¥100 million annual cloud‑cost savings.

In the optimization phase, 得物 improved container utilization through full‑site containerization, vertical pod autoscaling (VPA), service‑based pricing, mixed‑workload scheduling, and self‑built PaaS offerings such as KubeAI and a custom Redis platform, cutting resource costs by 30‑50 % in several areas.

Continuous improvement is driven by a cost‑operations analysis platform that provides utilization insights, automated reconciliation, and recommendation engines, enabling fine‑grained cost control and ROI‑driven resource planning.

Organizational alignment includes a virtual FinOps team with cost‑operations roles, business‑domain cost owners, finance, SRE, and procurement, supported by KPIs covering cloud visibility, optimization, and governance.