China Southern Airlines Wins Dual DevOps Certifications: BizDevOps & Continuous Delivery Excellence
China Southern Airlines achieved leading BizDevOps and continuous delivery capabilities by passing both international ITU DevOps and domestic standards across three key projects, highlighting the strategic impact of DevOps standardization on business value, technology integration, and digital transformation within the airline industry.
Background
On May 29, 2024, the Central Cyberspace Administration, the State Administration for Market Regulation, and the Ministry of Industry and Information Technology jointly issued the Information Standard Construction Action Plan (2024‑2027) , emphasizing the internationalization of IT standards and deep participation in ISO, IEC, ITU and other global standard bodies.
CAICT DevOps Assessment
China Academy of Information and Communications Technology (CAICT) launched a synchronized assessment based on the ITU DevOps international standard and the domestic DevOps standard, enabling mutual recognition of standards and upgrading the scope, certificates, and assessment reports.
On October 18, 2024, at the 24th GOPS Global Operations Conference in Shanghai, CAICT announced the dual‑certificate results for China Southern Airlines.
Projects Certified
Online Sales System (B2B) – passed the BizDevOps international standard and the domestic Business Value Management 3‑level assessment.
Enterprise Business Travel Platform (BTRIP) – passed the ITU DevOps international standard and the domestic Continuous Delivery 3‑level assessment.
Cloud e‑Home (ECLOUD) – passed the same standards, demonstrating a leading domestic capability.
Interview Highlights
Lu Chun, Deputy General Manager of China Southern Airlines Information Center, discussed the projects, the significance of the assessments, and the impact on the airline’s digital transformation.
Key Insights
BizDevOps integrates business, development, and operations, breaking silos and improving collaboration efficiency.
The assessments raised business satisfaction to 97.55% and improved metrics such as interface‑test success rate (88.66%) and pipeline execution success.
Challenges included cultural resistance, tool integration, and skill gaps; solutions involved training, cross‑functional teams, and selecting appropriate technologies.
Future plans focus on localizing the DevOps standard, expanding the tool platform, and further promoting a DevOps culture across the organization.
Statistical Overview
As of October 18, 2024, the civil aviation industry’s participation in the domestic DevOps capability maturity model assessment is shown in the chart below.
Standard Background
The ITU‑DevOps international standard (ITU‑T Y.3525) was approved in 2020, covering cloud service development and operation requirements. The domestic “Research‑Operation Integration (DevOps) Capability Maturity Model” was authored by CAICT together with leading internet, finance, and telecom enterprises, and has been adopted by many organizations.
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